Payments Policy

Payment Methods We Accept

Checkout at Dorotakora is designed to be secure and straightforward for every customer in the United Kingdom. These payment methods are currently accepted:

Credit and debit cards

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Discover
  • Diners Club
  • UnionPay

Digital wallets and express checkout

  • Shop Pay
  • Apple Pay
  • Google Pay

All payments are taken in GBP (Pound Sterling).

Keeping Your Payment Details Safe

Payment information is protected by industry-standard encryption and secure processing technology. Your full card details are never stored by us and at no point are they accessible to us.

Every transaction is handled by established, PCI-compliant payment providers.

How Payment and Order Processing Work

  • An order is only processed and dispatched once payment has been completed successfully.
  • Where a payment is declined or fails, the order will not be confirmed.
  • Where fraud or unauthorised activity is suspected, we may place the order on hold pending verification, or cancel it.

VAT and Taxes

All prices displayed on the Site include UK VAT where it applies. The full amount payable, including any delivery charge, is shown clearly before you confirm your purchase — there is nothing further to pay on delivery.

Trouble at Checkout?

If something goes wrong while you are paying, or you have a question about a charge, please contact our customer support team and quote your order number where you have one.

Contact Us

Store Name: Dorotakora
Business Name: Gomerchantsolutions Limited
Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company No.: 17322088
Phone: +44 7520 659869
Email: contact@dorotakora.com
Customer Service Hours: Monday to Friday, 9.00 a.m. – 5.00 p.m. (ET)

We aim to respond within 24 hours.